Why there’s a service fee
The service fee and VAT to help us run our platform and build a trusted community.
How the service fee works
Only the passenger pays an online service fee when booking a carpool ride. The price of the ride set by the driver is paid to the driver online after the ride is complete.
How the amount is calculated
The service fee amount is calculated from the driver’s price for their ride. Passengers browsing carpool rides see the total price they’ll pay to book the carpool ride.
How the service fee is paid
Passengers are charged an online service fee when booking. That is why the price of your ride in the search is slightly higher — it takes into account the fee.
How the service fee is refunded
As long as the driver has yet to approve a pending booking request, passengers can cancel their booking request and won’t be charged for the ride or service fee. If the driver cancels after the booking is confirmed, passengers will be automatically refunded the cost of the booking, including the service fee.
Does BlaBlaCar take a commission on my payments?
No, BlaBlaCar does not take a commission from your payments. If you offer a ride for £20 a seat, you will receive that full amount via bank transfer.