What it means when BlaBlaCar suspends my account

We rely on our community to let us know when something doesn’t go as expected. That’s why we review all your ratings and any reports made by other members. You’ll receive an email giving the reason your account was suspended.

In general, we decide to suspend an account if a member:

  • Has consistently received poor ratings
  • Has a publication or profile that is repeatedly reported for violating our Terms & Conditions

Because we carefully review all ratings and reports, we rarely reverse a suspended account.

However, if you feel that the suspension of your account was a mistake, you can appeal the decision by contacting us

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