Your number is not recognised or the 4-digit verification code didn’t reach you? Try these:
- Check if your phone number is correct: If the country code or phone number is entered incorrectly, check and update your number indicated on your Profile with accurate information.
- Use a mobile number: If you entered a landline number, update your phone number with a mobile number.
- Check your mobile carrier plan includes SMS: If your mobile plan doesn’t include messaging, you won’t be able to verify your phone number.
- Use your already existing account: If you get a message saying that your phone number is already linked to another account, choose to log in to your already existing account rather than creating a new one. If your phone number is linked to an account that is not yours, please contact us.