If you can't verify your phone number

Your number is not recognised or the 4-digit verification code didn’t reach you? Try these:

  • Check if your phone number is correct: If the country code or phone number is entered incorrectly, check and update your number indicated on your Profile with accurate information.
  • Use a mobile number: If you entered a landline number, update your phone number with a mobile number.
  • Check your mobile carrier plan includes SMS: If your mobile plan doesn’t include messaging, you won’t be able to verify your phone number.
  • Use your already existing account: If you get a message saying that your phone number is already linked to another account, choose to log in to your already existing account rather than creating a new one. If your phone number is linked to an account that is not yours, please contact us.

Didn't find what you're looking for? Contact us.

Was this article helpful?

690 out of 6658 found this helpful