Need to change your ticket? You’ll first need to check your booking confirmation email to see which bus company you’re travelling with.
BlaBlaCar Bus
When choosing to travel with BlaBlaCar Bus, you can only change the date and time of travel, and minor typo errors. For other modifications, such as changing a passenger’s name or the departure/arrival point, you’ll need to cancel your current booking and rebook.
Note: a cancellation fee will be charged for changes made less than 30 days and up to 30 minutes before departure.
How to cancel or modify your booking on the BlaBlaCar platform
If you were logged in to your BlaBlaCar account when you booked, you can modify/cancel your BlaBlaCar Bus booking by following the steps below:
1. Go to Your rides
2. Select the ride you want to modify/cancel
3. Tap Cancel or modify this booking and follow the onscreen prompt
If you were not logged in to your BlaBlaCar account when you booked, provide a few details here and follow the onscreen prompts to find and manage your booking.
Note: If the new ride is cheaper, you’ll receive a voucher (valid for 1 year) for the price difference minus the cancellation fee. If it is more expensive, you’ll need to pay the difference plus the fee. Please note that vouchers are only valid on BlaBlaCar Bus rides.
Other Bus Partners
Bookings made with our bus partners cannot be changed through our platform. Please check your booking confirmation email for their details and contact them directly to request any changes.