Why parts of your ride are unavailable for booking

The online booking system is not available for short-distance legs under 1 mile. We do this so that a booking on a short leg of the ride does not block out a seat for a potential booking on a longer leg or the entire ride.

When a ride leg is less than 1 mile, it will not be displayed in the search results.

However, even if the leg A - B or B - C of your ride is not available for online booking, it will not prevent a passenger from booking the leg from A – C, as the distance is greater than 1 mile.

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