In order to provide a safe and trusted environment for carpooling, we may moderate your content on the platform. This can include your bio, profile pictures, trip comments, messages, reviews and responses to reviews.
If it violates our Terms and Conditions or applicable laws, we may prevent the publication of such content, or remove it from the Platform. We will inform you of this decision.
We may also send you a warning to remind you to comply with our T&Cs, in order to maintain a safe and trusted environment on our platform. In some cases, we may suspend your account. Further information about account suspension is available in our help centre.
If you disagree with our decision, you can appeal it in one of the ways listed in this article.
For more information, please see our Terms and Conditions.