Welcome to the BlaBlaCar Help Centre
Popular articles
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Booking a carpool: What to do if you're new to BlaBlaCar
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When you'll pay for your booking
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Searching for a ride
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Paying and communicating with drivers
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Carpool cancellation policy
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Changing your bus booking
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If your booking request was declined or expired
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If you didn't receive a booking confirmation email
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If the driver asks you to pay outside of BlaBlaCar
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When you'll get your refund?
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How to get a refund if you can no longer travel by bus
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When you’ll get your money?
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How a Driver cancels a confirmed booking
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BlaBlaCar's service fee
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I cannot find money available for a ride yet?
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If you cannot sign up or log in
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Change or reset your password
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Uploading your profile photo
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What it means when BlaBlaCar suspends my account
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About the carpool service fee
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Developer - BlaBlaCar API