If you can't send a message

Here are a list of reasons why you can’t send a message:

- Your message is still being moderated (we'll get to it ASAP)

- We didn’t send it because it doesn’t meet our Guidelines

- Your cell network or connection isn’t strong enough

- The ride was more than 20 days ago

And if you’re a passenger:

- There isn’t the button to contact the driver for this ride

- The driver refused your request

- There are no seats left in their car

- The ride departs in 15 minutes or less

If you’re having trouble sending messages for any other reason, let us know!

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