Welcome to the BlaBlaCar Help Center

Choose the kind of help you need

Choose the kind of help you need

Popular articles

What if the driver cancels the ride or doesn't show up?

It’s rare for car owners to not show up at the meeting point. ...
Read more >
About Experience Levels

About Experience Levels When you share a ride on BlaBlaCar, yo...
Read more >
Why should I verify my ID?

The BlaBlaCar community is built on trust. In order to build a...
Read more >
How do I cancel a ride?

If something unexpected has come up and you’re no longer plann...
Read more >
Information related to the coronavirus epidemic (COVID-19)

In the wake of the COVID-19 Pandemic and for your safety, we h...
Read more >

See more

Knowledge base

Your Account
About BlaBlacar
- How BlaBlaCar works
- Community Standards
Trust / Safety & Accessibility
- Travelling abroad