Please be aware that due to a currently increased activity on the platform, it could take us longer than usual to get back to you. We thank you for your patience.

Submit a request

All fields marked with an asterisk (*) are mandatory.

Please add the telephone number you used for registration or for booking the bus ticket

Example: 15:00

Example: 15:00

Please call our customer service at (+33) 1 71 53 01 80 to book a free seat for your companion.

You confirm that the wheelchair is fully functional and is technically capable of being safely secured for the duration of the trip. You also confirm that the wheelchair meets the current legal safety requirements. You are aware that we may refuse to transport passengers in wheelchairs if there are clear indications that safe transportation is not possible or not guaranteed. The carrier shall not be liable for damages that occur as a result of a wheelchair's insufficient technical condition.

Please specify the subject of your request here

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