Nondiscrimination Policy

Travelling by bus

Travel conditions differ depending on which bus carrier you're travelling with. If you travel with BlaBlaCar bus, you can find our terms and conditions of use and bookings.

Carpooling

Carpooling is a unique space that enables exchanges between people who might have never met otherwise but come together to share a ride.

That is why BlaBlaCar is committed to creating a community where everyone can feel included, welcome, and respected, regardless of their background: tolerance and sharing are core values of the BlaBlaCar community. 

This commitment rests on three principles that apply to BlaBlaCar's members: freedom, fairness and fraternity.

As a result, as a BlaBlaCar driver, you may not:

  • Decline booking requests based on race, colour, ethnicity, national origin, religion, sexual orientation, gender identity, age, physical appearance, disability or marital status.
  • Impose different terms or conditions based on race, colour, ethnicity, national origin, religion, sexual orientation, gender identity, age, physical appearance, disability or marital status.
  • Make any statement discouraging or indicating a preference for or against any member based on race, colour, ethnicity, national origin, religion, sexual orientation, gender identity, or marital status.
  • Impose any different terms or conditions or decline booking requests based on the member's age or familial status where prohibited by law.
  • Refuse booking requests for a member based on any actual or perceived disability.
  • Comment on anyone's race, colour, ethnicity, national origin, religion, sexual orientation, gender identity, age, physical appearance, disability or marital status.

As a BlaBlaCar driver, you may:

  • Decline booking requests based on factors that are not prohibited by law. For example, you may decline a booking with pets.
  • Publish rides for Ladies Only if necessary to create a safe space.

Passengers may feel unwelcome or excluded when drivers turn them down, even if the drivers have legitimate reasons. Drivers should strive to welcome passengers from all backgrounds and be mindful of potential biases. 

BlaBlaCar may suspend drivers who consistently reject passengers from a protected class, undermining the community's strength and inclusivity.

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