When you send a booking request for a carpool ride, your chosen payment method sets the money for the ride aside—called an authorisation hold— so that the money is available when the driver confirms your booking request.
- If your booking request is confirmed: the authorization hold becomes a real charge and the amount is taken from your account.
- If your booking request is declined or expires: the authorization will disappear or appear as a refund in your payment account—this may take up to 7 days, depending on your bank.
If you want to book immediately and bypass the approval process, simply filter your search to show only Instant Booking rides!
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