If your photo was refused

We recommend that you upload a new photo for us to validate that respects the following rules:

  • Be alone
  • Be recognisable
  • Do not wear sunglasses
  • Zoomed in on your face
  • Smile
  • Be presentable

We can’t approve:

  • Cartoons
  • Photos that are too zoomed out
  • Blurry or too dark
  • Funny faces

What should I do if I do not have a photo?

It is not mandatory to have a profile photo, even if we recommend you have one, as it can help your carpooling experience be a positive one!

We have found that members with a profile photo are contacted 3 times more than members who do not! If you do not have one now, you can of course add a profile photo later on!

Please submit a new photo.

Didn't find what you're looking for? Contact us.

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