Uploading your profile photo

The more details your profile has the more rides you're likely to get. Having a profile photo shows you’re reliable and authentic to people who don’t know you yet. 

To add a profile photo:

  1. Go to your Profile > About you
  2. Select Add profile picture

You can choose to take a photo with your phone or upload a photo of yourself in the format of a jpeg, gif, or png (2MB maximum). Once uploaded, you will be able to see your photo. However, only when the moderation/approval process is complete, your photo will be visible to other members. Keep in mind the following profile photo guidelines when uploading your profile picture :

  • Be alone
  • Be recognisable
  • Do not wear sunglasses
  • Zoomed in on your face
  • Be presentable (Don’t forget to smile)

If your photo is of an illustration, funny faces, blurry or zoomed out, your photo will not be approved. The moderation process can take up to 24 hour depending on the activity.

To change your profile photo:

To change or update your profile photo, go to your Profile > About you > Edit profile picture. 

What should I do if I do not have a photo? It is not mandatory to have a profile photo, even if we recommend you have one, as it can help your carpooling experience be a positive one! We have found that members with a profile photo are contacted 3 times more than members who do not! If you do not have one now, you can of course add a profile photo later on!

Didn't find what you're looking for? Contact us.

Was this article helpful?

262 out of 662 found this helpful