If your bus voucher isn't working

If you are having issues using your bus voucher, please contact our customer service team on +33 1 70 96 86 40. The line is open 7 days a week from 8am to 10pm (French time). 

Tip: If your booking fails at the checkout, your voucher will be considered used—but don’t worry—it’ll be activated again after 2 hours maximum.  

Note: Vouchers are valid on the BlaBlaCar platform for bus rides only.

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