To get paid for your completed carpool ride, you will need to set up your preferred transfer method.
Setting up / updating a transfer method:
- Go to your Profile > Account > Transfer methods
- Select the type of transfer method you want to use
- Add the requested info and press Save
When you change your transfer method details, the most up-to-date method becomes your default.
After your ride, we take 24 hours to confirm that everything went well for both the driver and passenger.
Once your ride is confirmed, you can request to transfer your money from your Transfers page. If you do not request your transfer within 24 hours, it will be automatically sent to your preferred transfer method specified on your account profile.
Once your transfer is sent, you can always check the status of your transfer.
Choosing a default transfer method
If you've set up more than one transfer method, you can choose a default method by selecting Default choice from your Transfer methods.
Types of transfer methods
Here’s more information about adding the available payment types:
- Bank transfer/direct deposit: Use info from a check to enter your bank details (transfer/direct deposit sort code and account number). Wait for a small deposit to confirm your account is ready.
- PayPal: Make sure that your account is activated on PayPal before adding it as a transfer method.
Note: It’s impossible to upload your account details for most digital banks, like Monzo, as we can only make SEPA Direct Debit payments to UK bank accounts now. We recommend uploading another bank account on your profile or getting your money through your PayPal account.